Frequently asked questions

Answers to the questions we're asked most: fencing costs, planning permission, guarantees, timescales and boundary ownership.

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How we price a job, and what to expect from your free survey and written quote.

Is the survey and quote free?

Yes, both are free with no obligation to book.

How is the price worked out?

Length, height, fence type, posts, access and ground condition all factor into the final price, confirmed in a written quote before any work starts.

What to know about planning rules, and who is responsible for the fence between you and your neighbour.

Do I need planning permission?

Not for most back-garden fences up to 2m, or front boundaries up to 1m.

Who owns the fence between me and my neighbour?

It depends on your deeds.

How soon we can start, and how long the work usually takes once we do.

How soon can you start?

Usually around four weeks for standard jobs, sooner for urgent security or storm-damage work.

How long does installation take?

Most garden boundaries are completed in one to two days.

What our 10-year guarantee covers, and what to do if something goes wrong after installation.

What does the guarantee cover?

Materials and workmanship for 10 years. The full details are on our About us page.

What if something goes wrong after installation?

How closeboard and panel fencing compare, and how to choose between concrete and timber posts.

What's the difference between closeboard and panel fencing?

Closeboard is built on site board by board and is stronger and more repairable. Panels are pre-built and quicker to fit.

Concrete or timber posts?

Concrete lasts longer and resists rot at ground level; timber is a lower-cost option.

Send a few photos or book a site visit, and your written quote will be with you by the next day.